Privacy Policy

PackVoya ("we", "us") operates this store. This policy explains what information we collect, why, and what your rights are.

Information we collect

Order information: your name, shipping address, email, phone (optional), and details of what you purchase — used to fulfill and deliver your order.
Payment information: processed securely by our payment providers. We never see or store your full card number.
Device information: browser, IP address, and interactions with the store via cookies — used to keep the store working, prevent fraud, and understand how the site is used.

How we use it

To process orders, arrange shipping, and send order confirmations and tracking updates.
To respond to support requests.
To send marketing emails only if you opt in — every email includes one-click unsubscribe.
To improve the store using aggregate analytics.

Who we share it with

Only service providers needed to run the store: Shopify (our platform), payment processors, shipping and fulfillment partners, and analytics providers. We never sell your personal information.

Your rights

You can request access to, correction of, or deletion of your personal information at any time via our contact page. If you are in the EU/EEA, UK, or California, you have additional statutory rights (access, portability, erasure, opt-out) that we honor.

Cookies

We use cookies necessary for the cart and checkout to function, plus optional analytics and marketing cookies you can control through your browser settings.